How To Delete Data

This doc is for users who want to remove specific data such as costs, clicks, contacts, or orders from their account.

On This Page

• Introduction

• How to Delete Data

• FAQ

Introduction

This article explains how to request the deletion of data from your account. Deletions are processed by our support team within 1–3 days once the request is submitted.

How to Delete Data

To request data deletion, follow these steps:

1. Contact our Support Team through the in-app chat or email.

2. Include the details of what you’d like deleted, such as:

   • Costs (in some cases)

   • Clicks

   • Contacts

   • Orders

3. Our team will review and submit your request for data deletion.

4. The data will be deleted and re-reprocessed, typically within 1–3 business days.

5. Once the data is deleted is completed, we'll inform you and so you can approve and confirm.

FAQ

What types of data can be deleted?
You can request the deletion of specific costs, clicks, contacts, or orders.

Can I delete the data myself?
No. Data deletion requests must go through the Support Team to ensure accuracy and prevent accidental data loss.

How long does it take for data to be deleted?
Most requests are completed within 1–3 business days.

Will deleting data affect my reports?
Yes. Once deleted, the data will no longer appear in your reports, which may change totals or attribution results.