This article is a guide to installing the Wicked Reports custom tracking code onto Shopify's Checkout page
- Introduction to Shopify Checkout Page Tracking
- How Do I Setup Tracking For My Shopify Checkout Page?
- How Do I Validate My Tracking Setup?
- FAQ's
Introduction to Shopify Checkout Page Tracking
Shopify is in the process of deprecating their checkout.liquid theme (August 2025) and making many other changes to their checkout process. To ensure optimal tracking throughout these changes, we've had to add this step to the Shopify Integration process. To have your checkout page reliably tracked, you now need to create a Custom Pixel in your Shopify store and install the custom code provided by Wicked Reports. See more details below.
How Do I Setup Tracking For My Shopify Checkout Page?
- In your Shopify store, Go to "Settings"
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Select "Customer Events"
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Click "Add custom pixel"
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Give the Pixel a name and click "Add Pixel"
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In the "Permission" Tab, select "Not Required"
- In the "Data Sale" Tab, select "Data Collected does not qualify as data sale"
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Add the provided code to the Pixel and click "Save"
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Click the "Connect" button to connect the pixel to your store
How Do I Get The Custom Code?
Grabbing your custom Shopify Checkout code is easy.
- Login to Wicked Reports
- Navigate to the Tracking Code Page
- Copy Your Shopify Checkout Tracking Code
How Do I Validate My Tracking Setup?
This is the process you'll need to take to ensure your checkout page is tracking correctly. It's very quick and easy to do. Once this test has been completed, you'll be all good to go!
If you've just updated your pixel, then wait 10 minutes before beginning this test. This will give Shopify time to apply the update to your Checkout Page.
- Open your Checkout Page.
- Right Click, then select Inspect
- Select Network
- Inside the Filter, type Wicked
- Select Fetch/XHR (or just, XHR)
- Click into the email field on the checkout page
- Clear the results
- Then, manually type an email address (e.g. testing@wickedreports.com) and press enter (or click next to the email form input box)
- After typing an email address, you should see index.php results like this:
- If you see this index.php, then your checkout is officially tracking.
- If you do not see index.php, then don't hesitate to get in touch with support@wickedreports.com for further assistance, and we can get you squared away.
Congratulations on completing your setup!
FAQ
- Is this only applicable to Shopify Plus users?
No. All users can update their custom events.