How to integrate Kartra and Wicked Reports for Lead Attribution

The quick process for integrating Kartra and Wicked Reports.

Integrating Kartra with Wicked Reports sends form submissions from Kartra to Wicked Reports. This allows Wicked Reports to track and attribute these leads (aka optins) to the marketing spend and customer lifetime value from your ad platforms and revenue sources.

CAUTION: We have found that if you are using a custom URL setup through Kartra, there seems to be an automatic redirect when visitors come to your website. This redirect messes up tracking used by Wicked Reports and will lead to tracking issues.

Please speak with your Support Manager to understand how this could impact you.

Integration Steps

To accomplish this integration, you will need a Zapier account.

The integration consists of two simple steps:

Step #1 - Connect your Kartra account

Step #2 - Connect your Wicked Reports account

Step #1 - Connect your Karta account

Log in to Zapier and select, New Zap
Type in & select Karta as your app
Select Lead Fills an Optin Form, Subscribes to List, or Tag Added as your event option and then press continue

Tips & Tricks:
• Use Fills an Optin Form if you only have one form you need tracked
• Use Subscribed to List if you have multiple forms that feed into the same list
• Use Tag is Added if you have multiple forms that feed into the same tag
Select your account (or add a new account) and then press continue
Select your form from the dropdown and then press continue
Select Test Trigger and then press continue and proceed to Step #2 below

Step #2 - Connect your Wicked Reports account

Type in and select Wicked Reports as your app
NOTE: If you have not connected your Wicked Reports account to Zapier yet, follow these instructions first: Integrating with Zapier
Select Track a Click as your event option and press continue
Select your account (or add a new account) and then press continue
Populate the Click Tracking settings with the following information - the information in this screenshot is REQUIRED. Once complete, press continue

*Want more context on these fields? Click here.*
After completing the steps above, select Test & Review

NOTE: This sends a test to Wicked Reports. To review your test, go to API & Uploaders > API Verification. Then, filter by TEST and the email address used in your Zapier test. If the data displays, you ran a successful test! (If you do not see your data, please note that our API verification page updates every ~30min)
Once you've tested your Zap, turn it on and review your data over the next few days to make sure you're getting the attribution you expect. For tips on How to Review Live Data from Zapier (not test data), continue scrolling.

How to Review Live Data from Zapier (not test data)

After turning your your zap on, it's important to review real submissions over the next few days to make sure you're getting the attribution you expect.

Here are the steps:

Go to your zap's Task History
Find a form submission that occurred one or more days in the past and copy the email address of that submission
Inside Wicked Reports, paste the email address into the Customer LTV Report with a "since first tracking" date filter
Select Filter and click on the contact to open their contact profile
A successful form submission displays three customer journey points inside the contact's Wicked Reports profile: Click, Optin, Contact Created
Note: "Optin" will be "Re-optin" if the contact was created before this Zap turned on

How to integrate Kartra and Wicked Reports for Lead Attribution

Click Track settings, additional context (from Step #2.4)

Email will be pulled from the Lead Fills an Optin Form trigger in Step 1
IP Address is essential for Wicked Reports to connect previous clicks to the form submission so we can create a unified customer identity
For Click Date Time, the value NOW makes the Click Date Time the moment that the Zap is fired, which is roughly the same as when the lead actually completed the form and was added to your CRM
Timezone UTC-0 ensures your Click Date Time timestamp follows the proper timeline of events
Time Offset specifies the number of minutes that should be subtracted from the value in the Click Date Time field. The Click Date Time must be before the time the contact was added to your CRM for our system to track this form submission as a lead. The 20 minute value accounts for any delay between the form being submitted and the Zapier action being triggered
The Conversion Type, Attributed_Click, allows our system to process the form submission as a lead