Acuity Scheduling (acuityscheduling.com) does support third-party tracking, but does not accept our standard tracking widget. However, we do have a solution. For Acuity Scheduling you're going to use our Tracking Pixel.
How to set up tracking
How to live test
How to add a Thank You Page re-direct
How to setup tracking
- Log into your Acuity Scheduling account and select Integrations from the Business Settings menu.
- Find the Custom Conversion Tracking Integration and click Set Up
- On the Custom Conversion Tracking setup page, enter the following pixel code into the HTML TRACKING CODE text area. Once complete, select Save Settings
<img src="https://track.wickedreports.com/pixel.php?WickedClientID=<YOURWICKEDCLIENTID>&wickedemail=%email%" />
NOTE: You must replace <YOURWICKEDCLIENTID> with your actual Wicked Client ID.
Here is an example from one of our test accounts:
How to live test
Regardless of the Acuity setup you choose (Direct Link, Embedded Scheduler, or otherwise), you will need to run a live test to test your setup. To run a live test:
- Open an incognito browser
- Add UTMs to your URL and submit your email address as if you were a real contact
You may use test UTMs, such as utm_source=test, or real UTMs associated with your live ads depending on how you would like to view your tests in Wicked Reports. - Review the results tomorrow
Your tests will appear in your account the next day around 9am ET
How to add a Thank You Page re-direct
This step is only required if you are redirecting people to a non-Acuity Thank You page.
Please note that Acuity strongly recommends not re-directing to a non-Actuity Thank You Page - here is why
To re-direct to a different Thank You Page, copy & paste the code below into the HTML TRACKING CODE block found on Acuity's Custom Conversion Tracking page
<script type="text/javascript"> setTimeout(function() {window.top.location = 'YOUR-THANK-YOU-PAGE-URL';}, 1000); </script>
The final product will look like this. Remember to add your actual Wicked Client ID and actual Thank You Page URL!